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Overview

Soft skills are today's power skills. They are a blend of interpersonal, communication and social intelligence skills that are in high demand across all industries and jobs.

In this Professional Certificate program, you will learn the essential soft skills employers value most, from communication fundamentals and teamwork to advancing critical thinking.

A strong foundation of communication skills, planning, leadership, teamwork, attention to detail, and critical thinking are critical to success in the workplace. Together, these skills will help you build relationships and improve productivity with internal and external clients.

In this this program, you will focus on:

  • Active listening, written and verbal communication in the workplace
  • Leading, and working well with team members and peers
  • Best practices for performing a strategic analysis of a problem in the workplace
  • Crafting a message tailored to a particular audience
  • Practical guidelines for speaking in front of groups successfully
  • How to use visual elements to elevate your presentations

By earning the Soft Skills Professional Certificate, you will be able to showcase skills that are a game-changer for career growth.

The courses in this program may be audited for free. This program also allows learners the opportunity to earn a verified Soft Skills Professional Certificate upon successful completion of all the courses. Exclusive learning opportunities such as live events hosted by subject matter experts will be available for verified learners who wish to pursue this Professional Certificate.

Syllabus

Courses under this program:
Course 1: Business Communication

Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.



Course 2: Teamwork & Collaboration

Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace.



Course 3: Critical Thinking & Problem-Solving

The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.



Course 4: Storytelling in the Workplace

Learn how to craft messages and narratives that will resonate with your target audience to create your desired outcome.



Course 5: Public Speaking

Build confidence as a speaker by learning how to use simple tools and skills to prepare and deliver memorable presentations.



Course 6: Visual Presentation

Learn how impactful images can enhance your presentation, communication and messaging to impress your audience.